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Terms and Conditions of Sale – Steel Models Srl

Conditions valid for B2C purchases on www.steelmodels.com

Customers: Consumers (B2C) Free shipping: over €150 Worldwide delivery: 3–12 days Payments: secure gateways
Note: these terms apply only to consumer customers (B2C). Separate conditions apply to B2B customers and resellers and are provided directly by email.

General information

These Terms and Conditions govern the online sale of products by Steel Models Srl to B2C customers. By placing an order, the customer fully accepts these conditions.

User account

The user is responsible for the accuracy of the data provided and for safeguarding login credentials.

Orders and purchases

No minimum order value is required. Quantities can be changed in the cart and prices are confirmed at checkout before payment.

Order processing times

Albignasego warehouse 1–2 business days
External stock depot up to 4 business days
Processing info shown on product page and cart

Shipping

Free shipping for orders over €150
Packaging contribution €1 per order
Worldwide delivery time 3–12 business days
Tracking tracked shipments

Delivery times may vary depending on destination country, customs clearance and peak periods.

Prices

All prices are VAT included where applicable. Any additional costs are shown before payment confirmation.

Payments

Payments are processed through secure gateways with encryption and strong customer authentication.

Right of withdrawal

Legal withdrawal within 14 days
Commercial extension up to 30 days (eligible products)
Return shipping paid by the customer
Free shipping benefit removed in case of full return
Exclusions opened kits or consumables excluded

Warranty

Legal conformity warranty applies according to current regulations.

Liability

Steel Models Srl is not liable for delays caused by couriers or force majeure events.

Applicable law

Italian law applies. For B2C customers, jurisdiction is that of the consumer’s place of residence.

logo Steel Models ©Copyright 2026 STEEL MODELS SRL Vicolo Gela, 2 35020 Albignasego (PD) Italy
VAT: IT 04204840286 registered in the Business Register REA 370532
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