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CONTACTS

  • location_on Steel Models S.R.L.
    Vicolo Gela 2 – 35020 Albignasego (PD) – Italy
    Get directions
  • alternate_email GENERAL INFORMATION:
    info@steelmodels.com
  • alternate_email ORDERS, PAYMENTS AND SHIPPING:
    info@steelmodels.com
  • forum CUSTOMER SUPPORT:
    WhatsApp (messages only)
    +39 328 802 3994
  • schedule OPENING HOURS:
    MON – FRI: 10:00 – 12:30 | 15:00 – 18:30
    SAT: 09:30 – 12:30

Please fill out this form if you need information about your order processing time, or if you want to request changes to your order, personal details, or shipping address.

PLEASE NOTE
To ensure fast and efficient service, customer support is handled exclusively via e-mail or WhatsApp.
Phone support is not available and incoming calls are not managed.

Information request

You haven't found what you were looking for? Write us and ask for all you wish to know.

  • If you need information about your order payment or shipping status, your order processing time, or want to request a change to your order details, personal data, or shipping address, please write to info@steelmodels.com

For technical and commercial advice about the products we sell, in addition to info@steelmodels.com, we also offer Whatsapp chat support:

WhatsApp: +39 328 802 3994 (chat only – no phone calls)

Please note: by phone we do not provide support related to order status, payments, shipping status, or order data changes.

logo Steel Models ©Copyright 2026 STEEL MODELS SRL Vicolo Gela, 2 35020 Albignasego (PD) Italy
VAT: IT 04204840286 registered in the Business Register REA 370532
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